At Ribe Clinic the most important thing is to take care of the health of our patients. We have rigorously worked on the security and prevention protocols for the Coronavirus, in accordance with the recommendations of the health authorities.
Instructions to the patient before coming to the clinic (companions and punctuality)
Patients come to the clinic by appointment that is reminded the day before.
If the patient has a fever, cough, or described symptoms related to COVID 19 infection or has been with a positive contact for COVID 19, the appointment is rescheduled.
The patient must come to the clinic alone, without a companion. If it is necessary for you to come accompanied, it will be with a single person and this person must respect the same hygiene and protection measures that are required of the patient at the entrance to the clinic.
The patient must arrive at the agreed time (not long before to avoid unnecessary waiting). If you arrive before time, and in order to organize access control mechanisms, you may be asked to come back on time.
Consultation visits are scheduled and more time spaced in order to guarantee the rules of distancing and thus minimize waiting times.
Reception protocol for the patient in the clinic
When entering the clinic, the reception is spacious, ventilated by a balcony and a patio and protected with methacrylate partitions and a security space of approximately 2 meters up to the reception desk.
An air purification system has been installed to remove particles and microorganisms.
The person at the reception wears a surgical mask or an approved FPP2 mask.It is verified that the patient is wearing the mask correctly and is asked to wash their hands with a hydroalcoholic gel that is at the reception.
The patient is escorted to the waiting room and is given a questionnaire to fill out on whether they have COVID 19 symptoms or have been with a possible contact.
The patient is explained that, in the hypothetical case of crossing with another patient in the consultation, they must maintain a safety distance of 2 meters.
Waiting room protocol and general spaces
Waiting Rooms: all waiting rooms have a balcony that remains open, if the temperature allows it, or if not, it opens 10 min every 1 hour to ventilate, following the recommendations of the experts. In waiting rooms, hydroalcoholic gel dispensers are available.
The patient will be alone in the waiting room or a maximum of 2 patients separated more than 2 meters.
Bathrooms: They have a liquid soap for hand hygiene with soap and water or hydroalcoholic solution and disposable paper towels.
Common spaces: The clinic has an area of 400 meters and all treatment rooms and waiting rooms have balconies that allow the space to be ventilated for 10 min every hour or are kept open, if the temperature allows it.
An exhaustive cleaning of the consultations and all the common areas is carried out by a cleaning company. The common spaces are aired every hour, about 10 minutes.
Treatment or consultation room protocol
All Ribe Clinic consulting rooms have 1 or 2 balconies that remain open, if the temperature allows it, or open every hour for about 10 minutes to ventilate.
Before treatment: the room was ventilated for 10 min.
After treatment: We proceed to a thorough cleaning and disinfection of surfaces and areas of contact with the patient and the disposable material used is thrown away.In the case of using lasers, light sources or other electromedical equipment, the hand pieces, parameter control box and eye protection are cleaned and disinfected between each patient as well as those of the healthcare personnel.
As far as possible, when treating the patient, disposable material is used (long-sleeved disposable plastic or cellulose gowns that are discarded between each patient).
A surgical mask or FFP2, protective glasses and / or face shield are always used, in case of a lot of facial proximity.
Our staff, a fundamental piece of prevention
Any protection measure must begin by adequately protecting our workers. All clinic staff has specific and updated information and training on hygiene and protection measures.
The clinic staff has been tested for COVID 19 to detect possible infections and to know who has had the disease and has immunity. In addition, all have the protections according to their job position and level of exposure to risk of contagion (surgical masks, FFP2, protective screens and gloves).
Training has been a fundamental part of the return to activity.